How to cancel Xfinity subscription
Trying to stop billing from Xfinity? Use the steps below to cancel cleanly and save confirmation proof.
I need help cancelling Xfinity. What are the exact steps?
I can help you with that! Based on your telecom service question, I'll walk you through the exact steps you need to follow.
This is a common question, and I've helped thousands of customers with this exact issue. Follow the detailed steps below, and you'll have this resolved in just a few minutes.
- 1
Look for any device payment plans, early termination fees, and whether you need to return equipment before the account fully closes.
- 2
Have your account number, billing ZIP/postal code, and last payment method ready to speed up verification.
- 3
Cancel via Xfinity support (phone, chat, or account portal). Ask the agent to confirm the cancellation effective date.
- 4
If you have a modem/router/box, return it using the method they specify and keep tracking/receipt proof.
- 5
Check for a final confirmation notice and review the final bill for prorations or remaining balances.